CAREERS
ClubMates Travel
Inclusive
workforce
ClubMates crew members’ presence is to ensure passengers will have fun on their holidays and provide safety and comfort for the duration of the holiday. ClubMates staff are trained to administer medication, assist with budgeting, and if required, provide more personalized care.
Whatever is needed, everyone at ClubMates Travel ensures it is taken care of with dignity and skill. From the moment you call ClubMates, to the last kilometre of the passenger’s supported holiday, the company’s 70-strong team of friendly travel agents and experienced support staff are there for you and your family.g a perfect unsupported or supported holiday.
Position Vacant
Coach Driver
The Job:
- Driving from Melbourne to various destinations all over Australia.
- Assisting with loading and unloading passengers in wheelchairs using the inbuilt lift and loading luggage into the trailer.
- Interacting with and assisting passengers to ensure they have the holiday of a lifetime.
- Collaborating with on-tour support staff and the tour leader for the daily operations of the tour.
- A current HR license with VIC CPV drivers accreditation.
- Solid driving experience.
- A fun-loving, happy personality able to make the trips fun for our passengers.
- Can-do attitude, cool under stress and ability to improvise during unforeseen travel hiccups.
- Willingness to be away from home for 3 to 12 days per tour.
- While experience is preferred, your enthusiasm, positive attitude, and love for driving are what matter most!
It’s hard work, but the most rewarding job you’ll ever have. Plus, you will enjoy the opportunity to travel and see beautiful destinations across Australia, from music festivals to regional nature escapes.
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If you satisfy all the criteria above, please send your resume to our Manager at peter@clubmatestravel.com or call 1300 158 003 for any questions
Please include an introductory cover letter explaining why you think you would make a good driver for us, addressing the criteria above.
Position Vacant
Tour Leader
Looking to take charge and create unforgettable experiences for others?Â
Join our team as a Casual Tour Leader!
In this role, you’ll need to blend leadership with disability support, guiding our support workers, and assisting our passengers throughout their journeys. It’s a challenging position that involves long, demanding days, but the rewards are immense. You’ll help create unforgettable experiences and get paid to explore beautiful destinations!
Your Responsbilities:
- Travel Coordination: Guide and assist our support crew, ensuring they are confident and calm. Ensure activities are well-organized, accessible hotel rooms are properly allocated, meals are efficiently planned, and the driver is well-informed of the routes and schedules.
- Problem Solving: Think on your feet and improvise in the event of changes or unforeseen travel hiccups. Manage difficult conversations and handle conflicts between staff and/or passengers with composure, logic and compassion.
- Leadership and People Skills: Work effectively with a diverse range of personalities from assertive to anxious, ensuring everyone feels comfortable and supported. Support new staff and maintain morale even in stressful or challenging situations.
- Provide Personal Care and Support: Stepping in to cover support workers if they are unwell, understaffed, or struggling with the workload.
- Melbourne based.
- Strong leadership skills with the ability to take charge and show confidence
- A caring and compassionate nature
- A positive attitude that exudes fun for our passengers
- High level of energy to endure long days and availability to be away from home from 3-12 days per tour
- Ability to handle difficult conversations and stressful situations with composure
- Think quickly to solve problems and respond well in stressful situations
- Comfortable using a smartphone to take photos and complete paperwork
- Previous experience in disability favourable but not essential - training provided. What we look for is your attitude!
Please include an introductory cover letter explaining why you think you would make a good Tour Leader, addressing the criteria above.
Join the Waitlist
On Tour Support Workers
This hybrid role requires a unique combination of skills as you are both a disability support worker AND a travel guide. It’s hard work, with long exhausting days, but it’s also the most rewarding experience you could ask for, and you get paid to see the world!
- A caring and compassionate nature
- A positive attitude that exudes fun for our passengers
- High level of energy to endure long days
- Able to prevent and solve conflict
- Think quickly to solve problems and respond well in stressful situations
- Comfortable using a smartphone to take photos and complete paperwork
- Previous experience in disability favourable but not essential - training provided
- Majority Melbourne based, but occasionally we need people from Sydney or Brisbane
