Clubmates Travel
Accessible Travel Agents: How ClubMates Makes Holidays Possible for Everyone
Posted on May 22, 2025 by Richard
Reading time about 8 minutes
Holidays Should Be Exciting—Not Stressful
Why People Trust ClubMates as Their Accessible Travel Agent
– Travel-trained support workers who are experienced, qualified, and genuinely care.
– NDIS know-how so we can help you understand exactly what supports can be claimed.
– A community vibe where you’ll feel safe, supported, and part of something fun.
– Zero guesswork—we organise everything from transport to daily assistance to rooming.
How It Works: Supported Travel with ClubMates
- We Get to Know You We’ll ask what kind of trip you’re dreaming of—festivals? beach days? outback adventures?—and what support you need to enjoy it.
- We Match You to the Right Tour We’ll recommend a group tour that suits your interests and needs, or plan something custom for you. Every trip is accessible, inclusive, and designed with care.
- We Break Down the Costs Clearly
You’ll receive two invoices:
– One for the NDIS-supported parts (like your support worker and assistance).
– One for the travel costs you pay out-of-pocket (accommodation, meals, activities). - We Book Everything for You No need to stress about logistics. We handle the flights, hotels, accessible transport, and any special equipment.
- You Travel With Confidence Just show up—we’ll take it from there. Our support crew is with you the whole time, making sure your holiday is safe, supported, and filled with fun.
Real Results That Go Beyond “Just a Holiday”
FAQs About ClubMates and Accessible Travel
Is it okay if I’ve never travelled before?
Absolutely. Many of our passengers are first-time travellers. We’re experts at helping people feel comfortable and supported, even if it’s their first time away from home.
Can I use my NDIS funding?
Yes. Most passengers use Core Supports from their plan to cover the support side of the trip. We’ll show you exactly how it works with full transparency.
Do I have to bring my own carer or support worker?
Nope. All our tours include ClubMates’ own travel-trained support crew. If you need 1:1 care, we can include that too.
Do you offer group trips or individual travel?
Both! Choose from our exciting group tours or chat with us about creating a custom individual experience with personalised support.
Ready to Book Your Next Adventure?
A Journey into the Senses
About the Author: Alicia Stamford
Alicia spent her childhood watching her mother struggle with accessibility whilst she attempted to travel the world in a wheelchair. She is passionate about sharing the importance of venturing into the world and getting out of your comfort zone to build resilience and independence. When she is on tour, you will probably find her dancing with passengers on tour or in her Marketing Manager role at disability events around Australia.
Holidays Should Be Exciting—Not Stressful
For people with a disability, the idea of going on a holiday often comes with a long list of worries. Will the hotel be truly accessible? How will I get around? Who’s going to help me if something unexpected happens?
That’s where we come in.
At ClubMates Travel, we’re not your average travel agency. We’re accessible travel agents who specialise in designing fully supported holidays for people of all abilities. Whether you’re travelling solo, with friends, or with a carer—we handle it all.
We’ve been doing this for over 20 years, and there’s one thing we know for sure: with the right support, travel becomes possible.
Why People Trust ClubMates as Their Accessible Travel Agent
When you plan your holiday with ClubMates, you’re not just booking a trip—you’re getting:
– Travel-trained support workers who are experienced, qualified, and genuinely care.
– NDIS know-how so we can help you understand exactly what supports can be claimed.
– A community vibe where you’ll feel safe, supported, and part of something fun.
– Zero guesswork—we organise everything from transport to daily assistance to rooming.
Unlike a mainstream disability travel agency, we don’t just sell you a package—we take you on the trip and support you every step of the way.
How It Works: Supported Travel with ClubMates
Here’s what the journey looks like when you book with us:
1. We Get to Know You
We’ll ask what kind of trip you’re dreaming of—festivals? beach days? outback adventures?—and what support you need to enjoy it.
2. We Match You to the Right Tour
We’ll recommend a group tour that suits your interests and needs, or plan something custom for you. Every trip is accessible, inclusive, and designed with care.
3. We Break Down the Costs Clearly
You’ll receive two invoices:
– One for the NDIS-supported parts (like your support worker and assistance).
– One for the travel costs you pay out-of-pocket (accommodation, meals, activities).
4. We Book Everything for You
No need to stress about logistics. We handle the flights, hotels, accessible transport, and any special equipment.
5. You Travel With Confidence
Just show up—we’ll take it from there. Our support crew is with you the whole time, making sure your holiday is safe, supported, and filled with fun.
Real Results That Go Beyond “Just a Holiday”
At ClubMates, our trips aren’t just about ticking off tourist spots. They’re about building confidence, making new friends, and achieving NDIS goals like social participation and independence.
We’ve seen nervous first-time travellers grow into confident globetrotters. Some people come home with lifelong friendships. Others come back with stories they never thought they’d be able to tell.
FAQs About ClubMates and Accessible Travel
Is it okay if I’ve never travelled before?
Absolutely. Many of our passengers are first-time travellers. We’re experts at helping people feel comfortable and supported, even if it’s their first time away from home.
Can I use my NDIS funding?
Yes. Most passengers use Core Supports from their plan to cover the support side of the trip. We’ll show you exactly how it works with full transparency.
Do I have to bring my own carer or support worker?
Nope. All our tours include ClubMates’ own travel-trained support crew. If you need 1:1 care, we can include that too.
Do you offer group trips or individual travel?
Both! Choose from our exciting group tours or chat with us about creating a custom individual experience with personalised support.
Ready to Book Your Next Adventure?
Whether you want a laid-back cruise, an adrenaline-filled festival, or a peaceful nature escape—ClubMates can get you there, safely and confidently.
👉 Start planning today at clubmatestravel.com, or call our friendly team to talk through your needs.
Because with the right support, travel isn’t just possible—it’s life-changing.
I’m Alicia, Marketing Manager at ClubMates Travel. Growing up, I watched my mum navigate the world in a wheelchair, which sparked my passion for accessible travel. I’ve seen how getting out there builds confidence and independence. You’ll find me dancing on tour or chatting to people at expos around Australia.
