You can use NDIS funding to cover the support services you need while travelling, such as personal care, assistance with daily living, and social participation. The travel itself isn’t funded, but the supports during your trip are.

Yes, as one of the industry’s biggest and most trusted NDIS providers in the supported travel space, we are operating as usual and are fully compliant with NDIA requirements. Our travel consultants ensure all supports align with NDIS goals, we have in-depth knowledge of the correct line items to claim and provide a transparent breakdown of claims.

Due to recent changes and concerns with NDIS rejecting STA claims, we no longer claim trips under STA funding. Too many claims have been knocked back, and this puts participants at risk of having to repay from their own pocket. Instead, we use NDIS funding from core supports and other relevant areas. This means you may pay more out-of-pocket for travel costs, but it avoids the risk of funding rejection and ensures we stay a compliant, trusted NDIS provider..

Yes, you can use NDIS funding to cover the support services provided during international trips, though the actual travel costs (flights, accommodation, etc.) need to be paid privately.

Our specialised staff are trained specifically in supported travel, with extensive experience handling challenges that can arise on the road, such as accessibility, logistics, and adapting to unpredictable situations. We encourage participants to step outside their usual routine and comfort zone, which is a key benefit of travel. If your support worker has specialised technical knowledge, our team can talk to you further about your individual circumstances. However passengers who put their trust in our specialised support crew are not disappointed.

First, we’ll have a consultation to discuss your goals and support needs. Then, we’ll provide a quote with two invoices—one for travel costs (which you pay) and another for NDIS supports (claimed after the trip). A deposit secures your spot, and you can pay in instalments. Then we send you a booking package with all the information you need to know to prepare for your trip. See more information here.

You’ll pay for the travel portion upfront or in instalments. After the trip, we handle the NDIS claim for the supports, submitting a breakdown of services used and the corresponding line items, ensuring full transparency.

We tailor every trip based on your NDIS goals, whether it’s building social skills, improving independence, or learning new life skills. Our experienced team works closely with you to align the itinerary and activities with your specific needs. We’ll discuss your specific needs during the consultation and ensure all accommodations, transport, and activities are fully accessible. We also make sure medical requirements are managed throughout the trip.